Refund & Cancellation Policy

1. General Refund Philosophy

Because our Masterclass cohorts and Weekend Intensives are strictly capped at 16 attendees to preserve high-touch instructional quality, each seat reservation directly impacts student intake and resource planning. This policy establishes clear timelines and conditions for withdrawals, cancellations, and transfers.

2. Masterclass & Weekend Intensive Cancellation Schedule

• 14 or More Days Prior to Start: Full 100% refund of all paid tuition fees, minus an administrative banking transaction charge of ₩30,000 (or currency equivalent).
• 7 to 13 Days Prior to Start: 50% partial refund of total tuition, or 100% transfer credit applied toward the subsequent cohort intake.
• Less than 7 Days Prior to Start: Due to finalized venue allocations, printed course materials, and locked seat reservations, tuition is non-refundable. However, students may request a one-time transfer of their enrolment to a future cohort schedule.
• After Cohort Commencement / Work Already Started: Once course orientation has occurred, workbooks have been dispatched, or the first live instructional module has begun, no refunds will be granted.

3. 1-on-1 Strategy Diagnostic Audits & Consultations

For private 1-on-1 diagnostic sessions with Kang Mira or senior faculty:

• Rescheduling: Permitted with at least 48 hours prior notice at no additional cost.
• Cancellations with 48+ Hours Notice: Eligible for a 100% full refund.
• Cancellations under 48 Hours or No-Shows: Subject to a 50% late-cancellation deduction to compensate faculty preparation time.

4. Non-Refundable Items

The following items and services are strictly non-refundable once delivered:

• Digital course workbooks, cheatsheet PDFs, and indicator formula documentation once downloaded or accessed.
• Completed 1-on-1 consultation hours and individualized written Diagnostic Audit Reports.
• Special corporate customized training engagements once curriculum design has commenced.

5. Institutional Cancellations & Rescheduling

In the rare event that AppBridge Base must reschedule or cancel a cohort due to severe weather, facility emergency, or instructor illness, enrolled students will be given the option of either:

• A full 100% refund of all tuition fees paid; or
• Guaranteed priority placement in the rescheduled cohort session with no additional fees.

6. Refund Request Procedure & Processing Time

To submit a formal refund request, please email our admissions and billing office at info@appbridgebase.click or call 052-273-5418 during regular business hours (09:00 – 18:00 KST, Monday through Friday).

Please include your full name, invoice reference number, registered program, and reason for withdrawal. Approved refunds are processed within 5 to 7 business days via the original method of payment (bank wire or credit card reversal).